常見問題
產品
聯系嘉瑞杰
山東嘉瑞杰機械科技有限公司
聯系人:王經理
電話:0531-88670722
手機 : 15866677695
地址:濟南市天橋區梓東大道鑫茂科技城143號樓102室
手板加工如何服務好客戶?
做手板加工行業的,是必須要按照客戶的圖紙、清單、工藝進行生產,是容不得半點馬虎的。如果跟客戶交接的不好或者是產品出現了小問題,會導致客戶不滿意。產品有可能需要重新進行生產,這樣就會浪費材料和人力費用,影響交貨時間,嚴重的話可能會影響下次合作的機會,從而影響廠家的口碑,因此做手板的時候與客戶溝通是非常重要的。
In the handicraft processing industry, it is necessary to produce according to the customer's drawings, lists, and processes, and there is no room for any carelessness. If the handover with the customer is not good or there are minor issues with the product, it can lead to customer dissatisfaction. The product may need to be re produced, which will waste material and labor costs, affect delivery time, and in severe cases, may affect the next cooperation opportunity, thereby affecting the manufacturer's reputation. Therefore, it is very important to communicate with customers when making a prototype.
1、在生產手板之前,要規劃好手板的生產工藝、材料、精度、尺寸等問題,在加工前與客戶溝通好,合理利用各種材料,包括人力物力。
1. Before producing the prototype, it is necessary to plan the production process, materials, accuracy, dimensions, and other issues of the prototype. Before processing, communicate with customers and make reasonable use of various materials, including human and material resources.
2、根據手板的需求,制定有效的解決方案,既能有效控制成本,又能達到客戶想要的效果。。
2. Based on the needs of the prototype, develop effective solutions that can effectively control costs and achieve the desired results for customers..
3、是否特殊材料加工制作,是否拆件加工,務必提供圖片等說明,跟客戶溝通確認方可安排,并做好記錄。
3. Whether it is processed with special materials, whether it is disassembled for processing, it is necessary to provide pictures and other explanations, communicate and confirm with the customer before arranging, and keep records.
4、根據客戶提供的工藝資料分析是否提及的工藝都能滿足、可以制作出來。
4. Based on the process information provided by the customer, analyze whether all the mentioned processes can be met and produced.
5、產品零件的表面處理要求、包裝要求及運費方面等是否都顧慮到。
5. Have the surface treatment requirements, packaging requirements, and shipping costs of product parts been taken into consideration.
不要怕前期的溝通麻煩,只有前期溝通好才能制作出令雙方都滿意的手板模型。
Don't be afraid of the hassle of early communication. Only with good early communication can we create a prototype that satisfies both parties.
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